Shipping

No, you do not need be registered on our site to make purchases.

However, registration is fast, free, safe and gives you many advantages:

• Receive updates on your order and check past purchases;
• Save your delivery preferences;
• Request returns and check your refunds online;
• Receive exclusive updates from the world of Intrend.

Amendments can be made before the warehouse has processed the order.

If you’ve changed your mind, we suggest that you contact Customer Service immediately and they will check the status of your request.

In the order confirmation email there is the Tracking Number, a code that allows you to track the package in real time on the courier website.

If you are a registered user, you can follow your order directly from the "My Orders" section.

Click here to check the size guide.

We ship to Austria, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

The courier cannot deliver to Post Office boxes or to Postal services, parcel shops and Intrend shops (the Click & Collect service, delivery to the shop, is not active).

Please also note that we cannot ship to the following areas:

• Campione d'Italia, Lugano Lake, Livigno

• Azores

• Madeira

• French Overseas departments

• Channel Islands

• Gibraltar

• Canary Islands

• Balearic Islands

• Andorra

• Ceuta

• Melilla

• Åland Island

• San Marino

• Vatican City

• United States